Frequently Asked Questions

Frequently Asked Questions (FAQ)

1. What areas do you serve?

We proudly serve homeowners and businesses throughout King County, Washington, including cities like Seattle, Bellevue, Kirkland, and Redmond. If you’re located outside of these areas but would like to inquire about our services, feel free to contact us at 253-780-1280 or email us at info@cleanbuildingswa.com. We’re happy to discuss special arrangements!

2. How often should I have my windows cleaned?

For most homes, we recommend cleaning exterior windows twice a year to keep them looking their best. If you live near a construction site, busy street, or have lots of trees nearby, you may need more frequent cleaning. For interior windows, once a year is usually sufficient unless you notice smudges or dust build-up. Regular cleaning helps protect your windows from long-term damage and keeps your home bright.

3. What is soft washing, and when is it used?

Soft washing is a low-pressure cleaning method that combines biodegradable cleaning solutions with gentle water pressure to remove dirt, algae, mold, and mildew. It’s used on surfaces that are sensitive to high-pressure washing, such as roofs, siding, and decks. Soft washing is especially effective at removing organic growth without damaging your home’s surfaces, making it ideal for roof and siding cleaning.

4. What’s the difference between pressure washing and soft washing?

Pressure washing uses high-pressure water to clean durable surfaces such as driveways, patios, and brick walls. It’s highly effective for removing grime, oil stains, and algae from these tougher surfaces. Soft washing, by contrast, uses low pressure and cleaning solutions to gently clean more delicate surfaces, like roofing materials and siding, without causing damage. The method used depends on the surface being cleaned, ensuring the best results without harm.

5. How often should I have my gutters cleaned?

It’s important to have your gutters cleaned at least twice a year, typically in the spring and fall. However, if you live in a heavily wooded area, you may need more frequent cleanings to prevent clogs from leaves and debris. Neglecting gutter maintenance can lead to serious issues like water damage, mold growth, and even damage to your home’s foundation. Regular cleaning ensures your gutters function properly year-round.

6. Is roof moss treatment necessary?

Yes, roof moss treatment is crucial in preventing moss growth that can lead to significant roof damage over time. Moss can trap moisture on your roof, leading to wood rot, mold, and potential leaks. Our roof moss treatment not only removes existing moss but also prevents it from growing back, prolonging the life of your roof and saving you money on costly repairs down the line.

7. Do I need to be home during the service?

For exterior services like window cleaning, roof cleaning, and gutter cleaning, it’s not necessary for you to be home as long as we have access to the areas we need to clean. For interior services like window cleaning, we recommend that someone be home to allow access. We’re happy to work around your schedule and provide flexible appointment times.

8. How long does a typical roof cleaning or siding cleaning service take?

The time required for roof or siding cleaning varies depending on the size of your home and the extent of the cleaning needed. On average:

• Roof cleaning: 2 to 4 hours

• Siding cleaning: 2 to 5 hours For more complex jobs or larger homes, we’ll provide a detailed estimate so you know exactly how long the service will take.

9. What does the roof cleaning process involve?

Our roof cleaning process begins with a thorough inspection to assess the condition of your roof. We use soft washing to gently remove moss, algae, and debris without damaging the shingles. For homes with heavy moss, we also apply a moss treatment to prevent regrowth. This process is safe, efficient, and designed to extend the life of your roof.

10. Is dryer vent cleaning really necessary?

Absolutely! Dryer vent cleaning is essential for both safety and efficiency. Lint buildup in dryer vents is one of the leading causes of house fires. Regular vent cleaning reduces this risk while also improving your dryer’s performance, helping it run more efficiently and lowering energy bills. We recommend having your dryer vent cleaned at least once a year.

11. Do you offer junk removal for large or commercial properties?

Yes, we provide junk removal services for both residential and commercial properties. Whether you need to clean out a small garage or a large commercial site, we can handle jobs of all sizes. Our team is equipped to remove everything from household clutter to heavy debris, ensuring proper disposal and recycling whenever possible. We handle the heavy lifting, so you don’t have to!

12. What types of surfaces can be pressure washed?

Pressure washing is suitable for tough, durable surfaces like concrete driveways, brick patios, stone walls, and wooden decks. It’s ideal for removing stubborn stains, dirt, and algae buildup. For more delicate surfaces like vinyl siding or roofs, we recommend soft washing to avoid any potential damage.

13. How can I prepare my home for cleaning services?

For exterior services like window, roof, and gutter cleaning, there’s usually little preparation needed. We recommend clearing any obstacles like outdoor furniture or lawn equipment that may block access. For interior window cleaning, it’s helpful to move any furniture or items away from the windows to give our team easy access.

14. How can I schedule a service?

Scheduling a service is easy! You can:

• Call us at 253-780-1280

• Email us at info@cleanbuildingswa.com

• Fill out our online contact form with your details, and we’ll get back to you promptly to confirm your appointment.

15. What payment methods do you accept?

We accept various payment methods, including:

• Cash

• Checks

• All major credit cards (Visa, MasterCard, American Express)

• Online payments after service completion We aim to make payment as convenient as possible for our clients.

16. Do you offer service packages or discounts?

Yes, we offer service packages that bundle multiple services at a discounted rate, making it easier and more affordable to maintain your home. Additionally, we provide a 25% Friends and Family discount. Be sure to ask about ongoing promotions or seasonal deals when booking your service.

17. What safety measures do you take during cleaning services?

Safety is our top priority. We follow strict safety protocols when performing services on your property, especially for roof cleaning and ladder work. Our team is trained to use the latest equipment and safety gear to protect both your home and our workers. We are also fully insured, giving you peace of mind.

18. Are your cleaning products environmentally friendly?

Yes, we prioritize using eco-friendly and biodegradable cleaning products. Our cleaning solutions are effective at removing dirt, algae, and mold without harming your landscaping, pets, or the environment. We take pride in offering sustainable cleaning solutions that are safe for your family and home.

19. Can you remove stains and mold from my siding?

Yes, our siding cleaning services are highly effective at removing stubborn stains, mold, mildew, and algae. For delicate surfaces, we use the soft wash method to gently clean the siding without damaging the material. Regular siding cleaning helps prevent the buildup of contaminants and keeps your home looking fresh.

20. What should I do if I have additional questions?

We’re here to help! If you have any additional questions, feel free to contact us anytime at 253-780-1280 or send us an email at info@cleanbuildingswa.com. Our team is happy to provide more information and assist you with all your cleaning needs.

CONTACT

Thank you for your interest in Clean Buildings. For the fastest quote, feel free to contact us through our form. You can also call or email us using the information below.
Please include your service request and property address. 

Phone: 253-780-1280

Email: info@cleanbuildingswa.com